Privacy Policy

1. Who we are

This website is operated by Pigmentis Holding Kft. ("Pigmentis", "we", "us"). We are responsible for the personal data we process through this website. Registered office: 1125 Budapest, Tordai u. 2., Hungary. Company registration number: 01 09 455509. Contact: contact@pigmentis-holding.com. For questions about personal data or to exercise your rights, please contact us at this address.

2. What information we collect

If you use our contact form, we receive the information you choose to provide: your name, company name, email address, optional phone number, selected inquiry topic and message. We also process the technical information necessary to serve and secure the website, which may include IP address, request information and security logs. Please avoid including sensitive or unnecessary personal information in your message.

3. Why and on what basis we process data

We use form information to receive, assess and respond to business inquiries, discuss prospective cooperation and maintain correspondence related to the inquiry. Our legal basis is our legitimate interest under Article 6(1)(f) GDPR in answering business inquiries and developing business relationships, balanced against the visitor's rights. Where processing is needed to take steps at your request before entering a contract, Article 6(1)(b) GDPR applies. Technical processing necessary to operate and protect the site is based on our legitimate interest in maintaining a secure website. Analytics cookies are used only with your consent (Article 6(1)(a) GDPR). Sending a contact inquiry does not subscribe you to marketing.

4. Who receives the data

Authorized Pigmentis personnel may access and respond to messages. We use the following service providers:

• Website hosting, infrastructure and security: Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA.
• Sending of contact-form notification and confirmation emails: Plus Five Five, Inc. (Resend), 2261 Market Street #5039, San Francisco, CA 94114, USA.
• Email hosting (Microsoft 365): Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.
• Web analytics, only with your consent: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Service providers act under their applicable data processing agreements and legal obligations.

5. Retention

We retain incoming emails and related correspondence for 5 years after the last email exchange. Technical logs are retained by Cloudflare and Resend according to their own terms of service and data processing agreements.

6. Your rights

Subject to GDPR conditions and limitations, you may request access to your personal data, rectification, erasure, restriction or portability where applicable, and you may object to processing based on legitimate interests. You can contact us at contact@pigmentis-holding.com. You also have the right to lodge a complaint with the competent supervisory authority, including the Hungarian National Authority for Data Protection and Freedom of Information (NAIH): https://www.naih.hu/.

7. Cookies and analytics

The website uses Google Consent Mode v2: statistical measurement is disabled by default and starts only after your explicit consent.

8. Changes to this notice

We may update this Privacy Policy as our website or processing changes. The current version will be available on this page. Effective date: 9 November 2026.